New Job In Canada; Lead Business Execution Consultant - Change Management

About this role:

Wells Fargo is seeking a Lead Business Execution Consultant as part of the Merchant Services organization. Learn more about our career areas and business divisions at wellsfargojobs.com .

This is a key role supporting the implementation and management of a new Merchant Services Change Management program. The role is an individual contributor role responsible for a portfolio of work that impacts Merchant Services, including business process, people, systems, and technology.

 The candidate will help drive development initiatives as the program is stood up and will transition to owning/executing various procedures along the change lifecycle, once the program is live. Critical to success is having a solid understanding of Change Management, Project/Product Management, Communications, and Controls & Compliance best practices.

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In this role, you will:

• Partner directly with the Change Management Sr. Manager supporting strategic planning and business execution on a complex portfolio of initiatives.
• Manage daily activities such as disposition of new change requests, impact analysis, book of work oversight, forum facilitation, and reporting.
• Proactively engage functional leaders to coordinate outcomes, address procedural conflict, and ensure alignment with Wells Fargo policies and strategic objectives.
• Create and maintain executive communication strategy including content development.
• Analyze advanced data sets, both qualitative and quantitative, from multiple sources to support oversight of Change Management operations, build business cases, and communications
• Drive accountability for assigned initiatives, limit risk exposure, and create efficiencies as appropriate
• Coordinate and help the team perform change management training, including working with internal resources to identify topic or subject areas that require training, identifying the scope of the required training and working within communications to deliver required training
• Help develop an integrated change release plan that is coordinated with the 2023 change management strategy for Merchant Services
• Support change implementation by identifying ways to improve workflow and offer recommendations and support for the team
• Proactively identify and resolve execution risks and bottlenecks throughout the Change Management organization
• Perform complex administrative, and operational support tasks
• Interact with peers, management, and technology on implementation of strategy, methods, and plans for initiatives that impact workflow

Desired Qualifications:

• Project Execution Experience
• Knowledge and understanding of issues or change management processes
• Communications Experience
• Project Execution Experience
• Financial Services Industry experience
• Issues management and/or control & compliance experience
• Experience creating communications and project plans for major change transformation
• Strong aptitude for technology
• Experience with Agile methodology
• Experience handling issues/risk management across multiple products
• Advanced Microsoft Office (Word, Excel, Outlook, PowerPoint, Access, and Project) skill
• Ability to research, compile, and present critical operational data in executive summaries
• Experience with large-scale process transformation initiatives
• Experience building partnerships and consulting effectively with leadership.

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• Demonstrated project delivery experience commercializing new business opportunities from concept to reality, with an emphasis on meeting deadlines
• Ability to tactically drive multiple initiatives, solve problems, prioritize work, meet deadlines, and learn quickly in a fast-paced, dynamic environment.

Job Expectations:

• This position offers a hybrid work schedule
• Ability to travel up to 5%
• This role is not eligible for Visa sponsorshipPosting Locations:250 E John Carpenter Freeway, Irving, TX 75062
• 800 S Jordan Creek Parkway, West Des Moines, IA 50266
• 1525 W WT Harris Boulevard, Charlotte, NC 28262
• 401 S. Tryon Street, Charlotte, NC 28202
• 2200 Concord Pike, Wilmington, DE 19803
• 1150 W Washington Street, Tempe, AZ 85281

Required locations listed above.

 Relocation assistance is not available for this position. Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

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Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: 

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Candidates applying to job openings posted in Canada: 

Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.


Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.


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